summary for chapter 13, bcom

Interpersonal is verbal, nonverbal and listening interaction between atleast two people engaged in the cocreation of a relationship.Where as relationship is a dynamic system of interaction coordinated through communication between two or more people.Complementary and symmetrical are the types of a relationship.Inorder to practice redesigning relationships you need to talk about the relationship, negotiate new rules and structures, change the context and change your reaction pattern.
Nonverbal communication is a body movement or a vocal variation that communicate without words. Kinesic behaviors, eye behaviors, paralanguage, vocal interferences, chronemics, proxemics and haptics are the types of nonverbal communication.
Small group of communication is composed of two or more interdependent people who are aware of the group membership and who communicate to accomplish common goals.Commitment, cohesion, collaboration and conflict strategies are the types of 4 c's of the effective small groups.Tele conferencing, video conferencing and web conferencing are the types of distance business meetings.
By reading this chapter I learned much about comunication.Though we communicate everyday, most of the people even i donot know what types of communication are we using. Being a business student these communication are more useful to me. This chapter also teaches us in what situation which communication should be used for an example if we are not allowed to speak in any places than we can communicate nonverbally by following eye behaviors, kinesic behaviors etc.