LINCOLN UNIVERSITY
OAKLAND, CALIFORNIA
RECOMMENDATION LETTER
TO WHOM IT MAY CONCERN
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THIS TO CERTIFY THAT MISS LISA IS ONE OF THE INTELLIGENT STUDENT OF OUR UNIVERSITY. SHE IS VERY HARD WORKING GIRL THAT SHE PRESENTS HER EVERY ASSIGNMENT IN A GOOD MANNER.TEACHER AS WELL AS ALL STUDENTS OF HER CLASS LIKES HER ASSIGNMENT AND WAY SHE PRESENTS.
WE WISH FOR HER EVERY SUCCESS IN HER LIFE SO,IF YOU HAVE ANY QUESTION REGARDING HER YOU MAY FEEL FREE TO CONTACT US IN OUR UNIVERSITY.
SONAM GURUNG
STUDENT EVALUATOR
Tuesday, April 28, 2009
RESUME
RESUME
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RESUME is a written marketing tool that briefly summarizes your skill, abilities, education, and experience for a potential employer. Resume format includes chronological resume, functional resume, targeted resume, integrated resume and scannable resume.
When we prepare a resume firstly we need to write a identification on top of the first page of a resume that includes our full name, home address, telephone number and email address. Secondly we need to write our education that include academic degree earned, major field of study, our GPA . On third we need to write accomplishments, On fourth our capabilities, on fifth we have to write our professional experience and lastly references.
Resume should be clean and clear so, that company's manager may get the information properly which is written in a resume.
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RESUME is a written marketing tool that briefly summarizes your skill, abilities, education, and experience for a potential employer. Resume format includes chronological resume, functional resume, targeted resume, integrated resume and scannable resume.
When we prepare a resume firstly we need to write a identification on top of the first page of a resume that includes our full name, home address, telephone number and email address. Secondly we need to write our education that include academic degree earned, major field of study, our GPA . On third we need to write accomplishments, On fourth our capabilities, on fifth we have to write our professional experience and lastly references.
Resume should be clean and clear so, that company's manager may get the information properly which is written in a resume.
REORTS
REPORT
__________
REPORT is a written document describing the findings of some individuals or groups. There are two style of report which we can write they are; formal report and informal report. Formal report is long and are constructed in a prescribed format where as informal report is usually brief and use personal pronouns (i, we, and you) and a direct style. Report is prepared in order to provide information, analysis or recommendation, It clarify or implement policies or procedures and It guide or change directions or decisions.
In order to write a feasibility report we should give purpose of report and any decision made, discuss background of issue or problems, provide history and findings, state recommendation , solutions, or actions, describe benefits, specify any problems or disadvantages, state cost that may be included and time frames and lastly close with brief summary.
__________
REPORT is a written document describing the findings of some individuals or groups. There are two style of report which we can write they are; formal report and informal report. Formal report is long and are constructed in a prescribed format where as informal report is usually brief and use personal pronouns (i, we, and you) and a direct style. Report is prepared in order to provide information, analysis or recommendation, It clarify or implement policies or procedures and It guide or change directions or decisions.
In order to write a feasibility report we should give purpose of report and any decision made, discuss background of issue or problems, provide history and findings, state recommendation , solutions, or actions, describe benefits, specify any problems or disadvantages, state cost that may be included and time frames and lastly close with brief summary.
Sunday, April 26, 2009
summary for chapter 17, bcom
CHAPTER 17, CREATIVITY AND VISUAL DESIGN
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Visual design are used to present information and data in a book. It is the process of generating and structuring messages using drawings, photos and other graphics. Visual channel includes all visual imagery such as drawings, photos and graphics-that can be imported into a business message. Visual elements includes lines, shapes, color and text.
We can choose visual channels through pie chart, bar or line chart, map, photograph, bar chart, table and gantt chart etc. These visual elements are the most interesting part while reading a book. Even i do like to reading a book having a lot of visual elements.
Without visual elements in a book, reader feels somekind of boring while reading a book.
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Visual design are used to present information and data in a book. It is the process of generating and structuring messages using drawings, photos and other graphics. Visual channel includes all visual imagery such as drawings, photos and graphics-that can be imported into a business message. Visual elements includes lines, shapes, color and text.
We can choose visual channels through pie chart, bar or line chart, map, photograph, bar chart, table and gantt chart etc. These visual elements are the most interesting part while reading a book. Even i do like to reading a book having a lot of visual elements.
Without visual elements in a book, reader feels somekind of boring while reading a book.
summary for chapter 16, bcom
CHAPTER 16, INTERVIEWING TO GET THE JOB
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To get into any company for job you need to take interview. Employment interview is the interpersonal communication exchange between a potential employer and a job applicant.There are two types of interview they are; one on one interview which is when a single company hiring representative conducts the interview with you alone and Panel interview which is when various people(including supervisors, managers and colleagues or contemporaries) interview you at once. During panel interview, it is common to feel excited or nervous. Use this energy to focus and answer each question carefully and positively.
Before you interview, find out about the company. The information you gather can help you prepare responses to potential questions and demonstrate your knowledge of and interest in the company.
Before you go for interview you need to wear well-pressed, conservative dark suit, you should arrive on time and bring at least two copies of resume.They can ask you several question which is related with closed question, open-ended question, hypothetical questions, loaded questions and behavior questions so, you have to be prepared before you go for interview.
This chapter is so useful to all of us so, m so happy after reading it. Chapter 15 taught us to prepare resume and this chapter taught us how to be prepare for interview.By reading this chapter i learned a lot about interview as well as i will be able to go for interview without any hesitation.
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To get into any company for job you need to take interview. Employment interview is the interpersonal communication exchange between a potential employer and a job applicant.There are two types of interview they are; one on one interview which is when a single company hiring representative conducts the interview with you alone and Panel interview which is when various people(including supervisors, managers and colleagues or contemporaries) interview you at once. During panel interview, it is common to feel excited or nervous. Use this energy to focus and answer each question carefully and positively.
Before you interview, find out about the company. The information you gather can help you prepare responses to potential questions and demonstrate your knowledge of and interest in the company.
Before you go for interview you need to wear well-pressed, conservative dark suit, you should arrive on time and bring at least two copies of resume.They can ask you several question which is related with closed question, open-ended question, hypothetical questions, loaded questions and behavior questions so, you have to be prepared before you go for interview.
This chapter is so useful to all of us so, m so happy after reading it. Chapter 15 taught us to prepare resume and this chapter taught us how to be prepare for interview.By reading this chapter i learned a lot about interview as well as i will be able to go for interview without any hesitation.
Saturday, April 25, 2009
summary of chapter 15, bcom
CHAPTER 15, CREATING A CAREER AND DESIGNING RESUMES
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Creating a career means selecting the right field and matching your skills to the job you want and will enjoy, where as resume is a written marketing tool that briefly summarizes yours skills, abilities, education and experience for a potential employer.
Every company ask candidates to submit resume before applying for a job. Resume identifies ones ability and background so, it is very important for a company while hiring candidates for a job.There are various format of resumes they are; Chronological resume, functional resume, Targeted resume, Integrated resume and Scannable resume. Resume should be clear, attractive and should not include unnecessary items.Resume should include ones identification, education, accomplishments, capabilities, professional experience, references etc.
By reading this chapter i learned the importance of resume and how to prepare it.When i need to find a job i can easily prepare a resume and submit it in any company.
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Creating a career means selecting the right field and matching your skills to the job you want and will enjoy, where as resume is a written marketing tool that briefly summarizes yours skills, abilities, education and experience for a potential employer.
Every company ask candidates to submit resume before applying for a job. Resume identifies ones ability and background so, it is very important for a company while hiring candidates for a job.There are various format of resumes they are; Chronological resume, functional resume, Targeted resume, Integrated resume and Scannable resume. Resume should be clear, attractive and should not include unnecessary items.Resume should include ones identification, education, accomplishments, capabilities, professional experience, references etc.
By reading this chapter i learned the importance of resume and how to prepare it.When i need to find a job i can easily prepare a resume and submit it in any company.
Memos
To: The employees of Vintage Enterprises
From:Managing Director
Date: 23 march, 2009
Subjects: A new policy made in a company
This to notify to all of my employee that, we had made a new policy of giving bonuses plus salary according to staff performance. This policy is made to increase your motivation and satisfaction too.
Your motivation can bring changes in our company so, i would like to request you all to work hard and put your full efforts to make our company at the top in a market.
Vintage Enterprises
2000 pacific avenue
Alameda, California
From:Managing Director
Date: 23 march, 2009
Subjects: A new policy made in a company
This to notify to all of my employee that, we had made a new policy of giving bonuses plus salary according to staff performance. This policy is made to increase your motivation and satisfaction too.
Your motivation can bring changes in our company so, i would like to request you all to work hard and put your full efforts to make our company at the top in a market.
Vintage Enterprises
2000 pacific avenue
Alameda, California
Tuesday, April 21, 2009
Summary of chapter 14, bcom
In this competitive market every company tries to change their working styles, technology, company"s items etc periodically.The business of change is when an organization begin to transform the way work is accomplished.Change makers are the people who facilitate coordination of a change effort.When change makers shares ideas and plans employees understand and can participate in change efforts.
Conflict is an event expressed through communication when endividual or group behave in ways that indicate they have in compatible positions or goals.There may be conflict in a company for different purposes like for positions or personal intrest.There are different traditional conflict strategies,they are; negotiation, positional bargaining,mediation,conflict management and arbitration.
Conflict is an event expressed through communication when endividual or group behave in ways that indicate they have in compatible positions or goals.There may be conflict in a company for different purposes like for positions or personal intrest.There are different traditional conflict strategies,they are; negotiation, positional bargaining,mediation,conflict management and arbitration.
Wednesday, April 15, 2009
summary for chapter 13, bcom
Interpersonal is verbal, nonverbal and listening interaction between atleast two people engaged in the cocreation of a relationship.Where as relationship is a dynamic system of interaction coordinated through communication between two or more people.Complementary and symmetrical are the types of a relationship.Inorder to practice redesigning relationships you need to talk about the relationship, negotiate new rules and structures, change the context and change your reaction pattern.
Nonverbal communication is a body movement or a vocal variation that communicate without words. Kinesic behaviors, eye behaviors, paralanguage, vocal interferences, chronemics, proxemics and haptics are the types of nonverbal communication.
Small group of communication is composed of two or more interdependent people who are aware of the group membership and who communicate to accomplish common goals.Commitment, cohesion, collaboration and conflict strategies are the types of 4 c's of the effective small groups.Tele conferencing, video conferencing and web conferencing are the types of distance business meetings.
By reading this chapter I learned much about comunication.Though we communicate everyday, most of the people even i donot know what types of communication are we using. Being a business student these communication are more useful to me. This chapter also teaches us in what situation which communication should be used for an example if we are not allowed to speak in any places than we can communicate nonverbally by following eye behaviors, kinesic behaviors etc.
Nonverbal communication is a body movement or a vocal variation that communicate without words. Kinesic behaviors, eye behaviors, paralanguage, vocal interferences, chronemics, proxemics and haptics are the types of nonverbal communication.
Small group of communication is composed of two or more interdependent people who are aware of the group membership and who communicate to accomplish common goals.Commitment, cohesion, collaboration and conflict strategies are the types of 4 c's of the effective small groups.Tele conferencing, video conferencing and web conferencing are the types of distance business meetings.
By reading this chapter I learned much about comunication.Though we communicate everyday, most of the people even i donot know what types of communication are we using. Being a business student these communication are more useful to me. This chapter also teaches us in what situation which communication should be used for an example if we are not allowed to speak in any places than we can communicate nonverbally by following eye behaviors, kinesic behaviors etc.
Wednesday, April 8, 2009
sumary for chapter 12, bcom
CHAPTER 12, CULTURE (INSIDE AND OUT)
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This chapter's main purpose is to demonstrate what is culture, its types, how we learn it?, its workforce etc. Firstly culture is derived from latin word cultura stemming from colore , meaning to cultivate. This culture is most commonly used in three basic senses.First, in excellence of taste in fine arts and huminities, second in an integrated pattern of human knowledge, belief and behavior that depends upon the capacity for symbolic thought and social learning and third is the set of shared attitudes, values, goals, and practices that characterizes an institution, orgaization or group.
Textbook author describes macro Culture as a commonly produced and shared model of reality that communicates how people are expected to behave, think and feel wheare a micro view of organization culture is that exists within the organization's beliefs, values norms etc.We usually learn macro culture through interaction with family, friends and other member of society. A Macro view of culture includes race/ethnicity, age, gender, sexual orientation etc where as A Micro view of organizational culture includes corporate culture , co-culture, deep culture, values and beliefs etc of an organization.
Every organization has their own culture and follows with their own styles. Customer service, valuing employees, meeting project deadlines, observing dress codes etc are organization's culture.
By reading this chapter i learned alot about the culture and its type,before i did not know much about it.I do have my own culture which i learned by interacting with my family, friends, and other members of society. My speaking styles, eating styles, my behavior and the way i wear my dress etc are learned from my culture. After completing my graduation when i will work in any organization i will be able to follow their culture as i m familar with the micro view of organizational culture by reading this book.
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This chapter's main purpose is to demonstrate what is culture, its types, how we learn it?, its workforce etc. Firstly culture is derived from latin word cultura stemming from colore , meaning to cultivate. This culture is most commonly used in three basic senses.First, in excellence of taste in fine arts and huminities, second in an integrated pattern of human knowledge, belief and behavior that depends upon the capacity for symbolic thought and social learning and third is the set of shared attitudes, values, goals, and practices that characterizes an institution, orgaization or group.
Textbook author describes macro Culture as a commonly produced and shared model of reality that communicates how people are expected to behave, think and feel wheare a micro view of organization culture is that exists within the organization's beliefs, values norms etc.We usually learn macro culture through interaction with family, friends and other member of society. A Macro view of culture includes race/ethnicity, age, gender, sexual orientation etc where as A Micro view of organizational culture includes corporate culture , co-culture, deep culture, values and beliefs etc of an organization.
Every organization has their own culture and follows with their own styles. Customer service, valuing employees, meeting project deadlines, observing dress codes etc are organization's culture.
By reading this chapter i learned alot about the culture and its type,before i did not know much about it.I do have my own culture which i learned by interacting with my family, friends, and other members of society. My speaking styles, eating styles, my behavior and the way i wear my dress etc are learned from my culture. After completing my graduation when i will work in any organization i will be able to follow their culture as i m familar with the micro view of organizational culture by reading this book.
Wednesday, April 1, 2009
summary of chapter 11, bcom
In every organization we need to prepare different types of report . Report is a written documents describing the findings of some individual or groups.To prepare a report we usually use direct and indirect strategy.We use direct strategy when nothing is needed and we use indirect strategy when if an investment of some kind is required. There are also different types of report connected to strategy they are; informative (direct) , persuasive (indirect) and analytical (direct/indirect).
Report should be effective and should include more details and explanation so, that unknown audience may understand the purpose of reports easily. Inorder to prepare a report clearly and concisely we have to organize arguments and benefits, organize task plan information and write goals and objectives clearly and specifically.
There are two types of components of reports and design strategy they are; executive summary and sample executive summary.In executive summary typical sources of keypoints in a report are; headings, topic sentences, enumerations, cause and effect statements and essentials.Where as in sample executive summary they are; introduction, background, goal and objectives, solutions and recommendations and conclusion.
The purpose of this chapter is to demonstrate how to write strategies for report and proposals and uses of direct and indirect strategies in formal and informal reports.
Report should be effective and should include more details and explanation so, that unknown audience may understand the purpose of reports easily. Inorder to prepare a report clearly and concisely we have to organize arguments and benefits, organize task plan information and write goals and objectives clearly and specifically.
There are two types of components of reports and design strategy they are; executive summary and sample executive summary.In executive summary typical sources of keypoints in a report are; headings, topic sentences, enumerations, cause and effect statements and essentials.Where as in sample executive summary they are; introduction, background, goal and objectives, solutions and recommendations and conclusion.
The purpose of this chapter is to demonstrate how to write strategies for report and proposals and uses of direct and indirect strategies in formal and informal reports.
Friday, March 27, 2009
RESUME
NAME: SONAM GURUNG
PHONE NUMBER: (510) -688-1891
EMAIL: karma_gurung7@hotmail.com
OBJECTIVE:TO SUCCESSFULLY HANDLE THE ASSIGNED RESPONSIBILITY
SUMMARY:
1)STRONG DEMONSTRATED INFORMATION AND INTERACTION SKILLS.
2)ABILITY TO REACT AND WORK WITHIN AN EVER CHANGING ENVIRONMENT, DELIVERING PROJECTS ON TIGHT DEADLINES.
3)A SENSE OF HUMOR, STRONG WORK ETHIC, EXCELLENT COMMUNICATION SKILLS AND ENTREPRENEURIAL SPIRIT.
4) EXCELLENT PROBLEM SOLVING ABILITY.
5)ABILITY TO TAKE DIRECTION FROM OTHERS AND TURN IT IN TO A COMPELLING, WELL DESIGNED USER EXPERIENCE.
TECHNICAL SKILLS:
PACKAGES: MS-OFFICE (EXCEL, WORD, POWER POINT, ACCESS)
DATABASE AND UTILITIES: EXCEL (SPREAD SHEETS), MS ACCESS, RDBMS, SQL
OPERATING SYSTEMS: WIN 95/98/NT/2000/XP/DOS/UNIX
EXPERIENCE: VINTAGE EXCLUSIVE WEAR
AND DE FLYING MACHINE ENTERPRISES
SALES MANAGER
1)TO DEAL WITH CUSTOMERS REGARDING THEIR CHOICES.
2) TO HANDLE AND CHECK THE ACCOUNTS REGARDING THE SALES.
TO HANDLE THE TELEPHONE CALLS AND ANSWER THE NEWARRIVAL OF CLOTHES.
QUALIFICATION
----------------------
ASSOCIATION OF CERTIFIED CHARTERED ACCOUNTAND COMPLETED
PART 5 OUT OF 14
(OXFORD BROOKES UNIVERSITY KATHMANDU, NEPAL.)
1 PREPARING FINANCIAL STATEMENT
2 FINANCIAL INFORMATION FOR MANAGEMENT
3 ACCOUNTANT IN BUSINESS
4 CORPORATE BUSINESS LAW
5 PERFORMANCE MANAGEMENT
INTERMEDIATE LEVEL (COMMERCE) : HSEB, NEPAL 2006
BHANUBHAKTA MEMORIAL HIGHER SECONDARY SCHOOL
MARITAL STATUS : SINGLE
DATE OF BIRTH: NOVEMBER 9, 1986
LANGUAGE: NEPALI, HINDI, ENGLISH, JAPANESE
REFERENCE:
AVAILABLE IN REQUEST
PHONE NUMBER: (510) -688-1891
EMAIL: karma_gurung7@hotmail.com
OBJECTIVE:TO SUCCESSFULLY HANDLE THE ASSIGNED RESPONSIBILITY
SUMMARY:
1)STRONG DEMONSTRATED INFORMATION AND INTERACTION SKILLS.
2)ABILITY TO REACT AND WORK WITHIN AN EVER CHANGING ENVIRONMENT, DELIVERING PROJECTS ON TIGHT DEADLINES.
3)A SENSE OF HUMOR, STRONG WORK ETHIC, EXCELLENT COMMUNICATION SKILLS AND ENTREPRENEURIAL SPIRIT.
4) EXCELLENT PROBLEM SOLVING ABILITY.
5)ABILITY TO TAKE DIRECTION FROM OTHERS AND TURN IT IN TO A COMPELLING, WELL DESIGNED USER EXPERIENCE.
TECHNICAL SKILLS:
PACKAGES: MS-OFFICE (EXCEL, WORD, POWER POINT, ACCESS)
DATABASE AND UTILITIES: EXCEL (SPREAD SHEETS), MS ACCESS, RDBMS, SQL
OPERATING SYSTEMS: WIN 95/98/NT/2000/XP/DOS/UNIX
EXPERIENCE: VINTAGE EXCLUSIVE WEAR
AND DE FLYING MACHINE ENTERPRISES
SALES MANAGER
1)TO DEAL WITH CUSTOMERS REGARDING THEIR CHOICES.
2) TO HANDLE AND CHECK THE ACCOUNTS REGARDING THE SALES.
TO HANDLE THE TELEPHONE CALLS AND ANSWER THE NEWARRIVAL OF CLOTHES.
QUALIFICATION
----------------------
ASSOCIATION OF CERTIFIED CHARTERED ACCOUNTAND COMPLETED
PART 5 OUT OF 14
(OXFORD BROOKES UNIVERSITY KATHMANDU, NEPAL.)
1 PREPARING FINANCIAL STATEMENT
2 FINANCIAL INFORMATION FOR MANAGEMENT
3 ACCOUNTANT IN BUSINESS
4 CORPORATE BUSINESS LAW
5 PERFORMANCE MANAGEMENT
INTERMEDIATE LEVEL (COMMERCE) : HSEB, NEPAL 2006
BHANUBHAKTA MEMORIAL HIGHER SECONDARY SCHOOL
MARITAL STATUS : SINGLE
DATE OF BIRTH: NOVEMBER 9, 1986
LANGUAGE: NEPALI, HINDI, ENGLISH, JAPANESE
REFERENCE:
AVAILABLE IN REQUEST
Wednesday, March 25, 2009
SUMMARY OF CHAPTER 10
In this chapter 10, "THE BUSINESS OF REPORTS" -INFORMAL AND FORMAL REPORT WRITING. THE PURPOSE OF THIS CHAPTER IS TO DEMONSTRATE WHAT IS A BUSINESS REPORT? , ITS STYLES, PURPOSES, TYPES, METHODS OF WRITING ETC.
Report is a oral presentation or written business documents that provides information, request, funding or approval etc . The purpose of report is to provide information, analyze data and information and to persuade.There are different types of informational reports they are; memos, progess or interim reports, compliance reports, annual reports, policy and procidure reports, minutes etc. Inorder to write report one should use positive language, approprate graphics and be honest, original, specific etc. There are two methods of collecting a data they are; primary and secondary. Examples of primary data collection methods are surveys, experiments, observation, interviews etc and Examples of secondary data collection methods are library, internet search engines, books, specific data bases, authoritative websites, journal articles etc.
Report is a oral presentation or written business documents that provides information, request, funding or approval etc . The purpose of report is to provide information, analyze data and information and to persuade.There are different types of informational reports they are; memos, progess or interim reports, compliance reports, annual reports, policy and procidure reports, minutes etc. Inorder to write report one should use positive language, approprate graphics and be honest, original, specific etc. There are two methods of collecting a data they are; primary and secondary. Examples of primary data collection methods are surveys, experiments, observation, interviews etc and Examples of secondary data collection methods are library, internet search engines, books, specific data bases, authoritative websites, journal articles etc.
SUMMARY OF CHAPTER 9
In this chapter 9, " DIRECT AND INDIRECT COMMUNICATION STRATEGIES " , The purpose of this chapter is to demonstrate what is mean by direct and indirect communication strategies? , Their different types, components and steps etc.
Direct communication strategy is that which states important points quickly, usually in the beginning of message and indirect communicatin strategy is that which delays important points until after they have been explained. There are different types of direct messages they are; request for information, claims and adjustments, directive and policy statement, good news, good will etc. And the components of direct messages are; mainidea, justification , explanation ,details and courtesy close. There are also different types of indirect messages they are; refusals/ denials, collections, social refusals .And the goal of indirect persuasive message are; to generate attention, to arouse interest,to arouse desire, to reduce resistance and to push for action.
Direct communication strategy is that which states important points quickly, usually in the beginning of message and indirect communicatin strategy is that which delays important points until after they have been explained. There are different types of direct messages they are; request for information, claims and adjustments, directive and policy statement, good news, good will etc. And the components of direct messages are; mainidea, justification , explanation ,details and courtesy close. There are also different types of indirect messages they are; refusals/ denials, collections, social refusals .And the goal of indirect persuasive message are; to generate attention, to arouse interest,to arouse desire, to reduce resistance and to push for action.
Wednesday, March 11, 2009
SUMMARY OF CHAPTER 6
In this chapter " DESIGNING MESSAGES WITH WORDS" we can find how to arrange words which makes a meaningful meaning of that words arrangement.
There are different types of verbal styles. They are expressive ,supportive,
dynamic, combative, minimalist, subtextual, descriptive, authoritative, low key and demonstrative. When we talk we uses words, sign language etc which is called verbal communication. We uses various rules during interaction they are; grammatical rules, talking and interaction rules, social rules and semantical rules.Stage fright is one of the most common forms of communication apprehension. Communication apprehension is a experience of feeling anxious or uneasy aboutt communicating with other people. Persuasion is the process of attempting to influence people's behavior, attitudes or beliefs where as Argument is a statement or series of statements aimed at influencing behavior attitudes and belief through reasoning.
There are different types of verbal styles. They are expressive ,supportive,
dynamic, combative, minimalist, subtextual, descriptive, authoritative, low key and demonstrative. When we talk we uses words, sign language etc which is called verbal communication. We uses various rules during interaction they are; grammatical rules, talking and interaction rules, social rules and semantical rules.Stage fright is one of the most common forms of communication apprehension. Communication apprehension is a experience of feeling anxious or uneasy aboutt communicating with other people. Persuasion is the process of attempting to influence people's behavior, attitudes or beliefs where as Argument is a statement or series of statements aimed at influencing behavior attitudes and belief through reasoning.
SUMMARY OF CHAPTER 5
In this chapter "Creating and using meaning" we can find how we can create and use meaningful message so that receiver can understand easily.
There are two types of meaning in messages they are; intended and interpreted meaning. When we send message, as if on conveyor belt, we assume people understand what we mean.We can create meaning with the help of perception, organization, interpretation, and signs and symbols.There are two types of mesage meaning they are; specific business message and vague business message.
Both the message sender and the receiver have responsibility for effective communication and meaning clarity.
There are two types of meaning in messages they are; intended and interpreted meaning. When we send message, as if on conveyor belt, we assume people understand what we mean.We can create meaning with the help of perception, organization, interpretation, and signs and symbols.There are two types of mesage meaning they are; specific business message and vague business message.
Both the message sender and the receiver have responsibility for effective communication and meaning clarity.
Tuesday, March 10, 2009
chapter four summary
Listening is act of hearing attentively.
Listening is more than merely hearing words, Listening is an active process by which students receive, construct meaning from, and respond to spoken and or nonverbal messages. As such , it forms an integral parts of communication process and should not be seperated from the other language arts.
Listening comprehension complements reading comprehension.Verbally clarifying the spoken message before, during and after a presentation enhances listening comprehension. Writing , inturn, clarifies and documents the spoken message.
Listening is more than merely hearing words, Listening is an active process by which students receive, construct meaning from, and respond to spoken and or nonverbal messages. As such , it forms an integral parts of communication process and should not be seperated from the other language arts.
Listening comprehension complements reading comprehension.Verbally clarifying the spoken message before, during and after a presentation enhances listening comprehension. Writing , inturn, clarifies and documents the spoken message.
CHAPTER 3 SUMMARY
Before defining a message, we must first define our goal. However many people choose to start by putting out a message without ever considering how its going to affect our target goals.
In this chapter "Creating effective messages" what i learned is why it is necessary to make an effective messages and how we can make it. Well, there are eight steps of communication design . First step is to map out message goals. There are two types of goal they are primary and secondary.Second step is to evaluate your audience.Business audience, public audience, and intimate audience are its types.Third steps is to shape message content. Fourth step is to select channels.Audience, speed, effect, appeal etc areits channels.fifth steps is to acquire resources by researching.Resources can be time, personnel, outsourcing, research, money (capital). Sixth steps is to generate source credibility. It should be relaibility, dynamism, similarity and competence and last seventh steps is to eliminate design flaws which is to eliminate unnecessary information.
If we follow all these steps we can definitely create our message effective which will let our audience to pay more attention
In this chapter "Creating effective messages" what i learned is why it is necessary to make an effective messages and how we can make it. Well, there are eight steps of communication design . First step is to map out message goals. There are two types of goal they are primary and secondary.Second step is to evaluate your audience.Business audience, public audience, and intimate audience are its types.Third steps is to shape message content. Fourth step is to select channels.Audience, speed, effect, appeal etc areits channels.fifth steps is to acquire resources by researching.Resources can be time, personnel, outsourcing, research, money (capital). Sixth steps is to generate source credibility. It should be relaibility, dynamism, similarity and competence and last seventh steps is to eliminate design flaws which is to eliminate unnecessary information.
If we follow all these steps we can definitely create our message effective which will let our audience to pay more attention
Sunday, March 8, 2009
CHAPTER 2 SUMMARY
In this chapter ( HOW BUSINESS COMMUNICATES) Author describes in this 21 st centuary what are the direction of business, how globalization occurs, what are the maze of information, How technology is helping us to communicate easily, What are the types of organizational structure should be there in business, What are types of business messages, what are channel of communication, etc.
By reading this chapter, I learned the importance of effective communication in business. To communicate we need to know how communication can be done internally and externally. Internal channels of communication are; Structural channels, human channels and technology channels. Communication network can be done by downward communication, message filtering, and distortion and oneway communication. When there is oral communication network comprised of various employee than it is grapevine. External communication is the exchange of messages between the organization and the external environment. External communication process aregovernment, media, community, stockholders and customers.
By reading this chapter, I learned the importance of effective communication in business. To communicate we need to know how communication can be done internally and externally. Internal channels of communication are; Structural channels, human channels and technology channels. Communication network can be done by downward communication, message filtering, and distortion and oneway communication. When there is oral communication network comprised of various employee than it is grapevine. External communication is the exchange of messages between the organization and the external environment. External communication process aregovernment, media, community, stockholders and customers.
chapter 1 summary
In this chapter ( THE BASICS), author describe about communication, its types, components of the communication process, how to send messages ourselves and what are communication design strategy? etc.
By reading this chapter what i learned is ,Internal communication is internal processing of messages, External communication is interaction between atleast two person who concreate a relationship, Business communication is a design and exchange of messages between and among members to accomplish organizational goals, Small group communication istwo or more people who joins togetherto accomplish specific goals, Verbal communication is use of both spoken and written laguage to accomplishmessage goals, Public communication is public lectures presented to group or audience.I learned how the communication works. I also learned the coponents of communication process which is very useful.Intra personal communication can be done by sending message ourselves by self talk, by mental imaginery and by nonverbalbehaviors.
By reading this chapter what i learned is ,Internal communication is internal processing of messages, External communication is interaction between atleast two person who concreate a relationship, Business communication is a design and exchange of messages between and among members to accomplish organizational goals, Small group communication istwo or more people who joins togetherto accomplish specific goals, Verbal communication is use of both spoken and written laguage to accomplishmessage goals, Public communication is public lectures presented to group or audience.I learned how the communication works. I also learned the coponents of communication process which is very useful.Intra personal communication can be done by sending message ourselves by self talk, by mental imaginery and by nonverbalbehaviors.
Thursday, March 5, 2009
chapter 8 summary
In this chapter "BUSINESS WRITING DESIGN", Business writing focuses on the audience and how they will interpret and respond to the message.
This chapter teaches us what we have to write, how we have to write and how to improve our writing like grammatical correction etc. It also teaches us how to write effective memos, letters etc.
Format for letters and memos can be like : Introduction, Body, Closing and formatting.
When we write we must be from bias language so that writing will be effective when audience listen to our writing.We need to revise our writing before we present in front of audience and edit it if we see any mistake in our writing.In order to improve our writing we need to practice a lot.Email is one of the important channel of communication that transmits messages over the internet which comes under writing.
By reading this chapter i learned many idea to make my writing effective which is important for me n for my career. Beside that i also learned how to improve my writing n how to detect grammatical error, utilization of proper language in writing etc.
This chapter teaches us what we have to write, how we have to write and how to improve our writing like grammatical correction etc. It also teaches us how to write effective memos, letters etc.
Format for letters and memos can be like : Introduction, Body, Closing and formatting.
When we write we must be from bias language so that writing will be effective when audience listen to our writing.We need to revise our writing before we present in front of audience and edit it if we see any mistake in our writing.In order to improve our writing we need to practice a lot.Email is one of the important channel of communication that transmits messages over the internet which comes under writing.
By reading this chapter i learned many idea to make my writing effective which is important for me n for my career. Beside that i also learned how to improve my writing n how to detect grammatical error, utilization of proper language in writing etc.
Sunday, February 22, 2009
chapter 7 summary
In this chapter 7 it ties together mainpoints, inspires a next step and provides strong sense of closure.
I learned how to imrove our spoken and reduce speech anxiety.I also got many idea how to improve spoken language with the help of personalizing language,adapting sentence grammar, decreasing sentence length, avoiding jargon and activing voice.
Well' I also learned about visual aids, electronic presentation software. In this chapter there are also types of speech delivery like impromptu, manuscript, extemporanious and memorized which is important for us to deliver a speech.
I learned how to imrove our spoken and reduce speech anxiety.I also got many idea how to improve spoken language with the help of personalizing language,adapting sentence grammar, decreasing sentence length, avoiding jargon and activing voice.
Well' I also learned about visual aids, electronic presentation software. In this chapter there are also types of speech delivery like impromptu, manuscript, extemporanious and memorized which is important for us to deliver a speech.
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